How we treat personal information when you use EnGrow Service.

Last Updated: 17th January, 2025

ENSOURCE DIGITAL WORLD TECHNOLOGY SOLUTIONS SP ("EnGrow," "we," "us" or "our") is committed to respecting the privacy rights and concerns of all users of the https://engrow.ensourcedigital.com/ website where this Privacy Policy is posted (the "Site") or mobile application where this Privacy Policy is implemented (the “web”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users, how we use and protect the information we collect through the Site. By visiting the Site or using any of the EnGrow features, you consent to ours collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and not to any other website that you may be able to access from the Site which may have its own data collection and use practices and policies.

HOW WE COLLECT PERSONAL INFORMATION

Personal information means information that can be used to identify and contact an individual such as name, email address, screen name, mailing address and phone number (the "Personal Information"). You need to submit Personal Information to create account with https://engrow.ensourcedigital.com/ and to use EnGrow features. We collect Personal Information when you create an account through EnGrow; subscribe to our newsletter; participate in feedback forms and questionnaires; or receive customer or technical support. To create a EnGrow account, we require you to provide certain information to create your profile, including an email address and password and name. Providing additional information beyond what is required to create an account is entirely optional, but enables you to gain more from the Service.

HOW WE USE YOUR PERSONAL INFORMATION

The Personal Information you provide to us will allow us to provide the services available through the Site and the EnGrow Service; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, or special offers. We also use your email address as part of the EnGrow Service in sending you messages about the EnGrow Service and other general announcements. We keep track of your interactions with us, including but not limited to your activity within the EnGrow Service. We may use Personal Information you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the ENSOURCE DIGITAL WORLD TECHNOLOGY SOLUTIONS SP Service. We may also use your Personal Information to contact you when necessary.

SHARING OF INFORMATION

Unless required by applicable law or legal process or as described below, we do not access, use, or share any information obtained by our servers through your use of the EnGrow Features, including any Accessed Activities. We may use your Personal Information to provide analyses of our users in the aggregate (including Analytical Data subject to the terms of this Privacy Policy). In addition, we will share the Personal Information and Accessed Activities we collect under the specific circumstances only as explained in next sections.

WARRANTIES

To use EnGrow; You warrant that you will not use the Site or Service in violation of any Federal, State or local law, rule, ordinance or governmental regulation; You will only use the Site and Service to manage business operations; You will properly follow all instructions and documentation provided by EnGrow to you; You will not allow any other person to access the information that the Site and Service collect from the devices on which the Software is accessed; and, you will only use the software in devices for which you are the authorized owner.

PROTECTION OF RIGHTS

We will access and share your Personal Information or any of the information within the Accessed Activities if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce the Terms and Conditions for the EnGrow Service, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with EnGrow Service, or (iv) such action is appropriate to protect the rights, property or safety of ENSOURCE DIGITAL WORLD TECHNOLOGY SOLUTIONS SP its employees, users of the EnGrow Service or others.

ASSET TRANSFERS

If we become involved in a merger, acquisition or other transaction involving the sale of some or all of EnGrow assets, user information, including Personal Information collected from you through your use of the EnGrow Service, could be included in the transferred assets. You expressly consent to such transfer. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Site.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

COOKIES AND OTHER TRACKING TECHNOLOGIES

"Cookies" are small bits of electronic information that a website sends to a visitor's browser and are stored on the visitor's hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient.

INFORMATION LOGGING

Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the EnGrow Service, if any, which EnGrow Service you use and when and how long you use them. We use this information to monitor and analyze how users use the EnGrow Service, to provide customer service and to maintain and improve the EnGrow Service.

ADDITIONAL INFORMATION YOU SHOULD KNOW ABOUT THIRD PARTIES

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

When you have clicked on a third party logo or URL displayed on our Site which links you to a different website, our Privacy Policy no longer apply and you must read the privacy policy of the third party to see how your Personal Information will be handled on their website.

CONTROL OF YOUR INFORMATION

You may access, update or delete your Personal Information or modify your account preferences for the EnGrow Service by accessing the "delete-account" area of the EnGrow Service. Please note that when you delete your account, we will delete all personal information connected to your account.

OPTING OUT OF RECEIVING COMMUNICATIONS FROM US

If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by writing to us at support@ensourcedigital.com or replying to the unsubscribe link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.

MEDIATION

You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and EnGrow will attempt in good faith to negotiate a written resolution of the matter directly between the parties. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorney's fees, even if you would otherwise be entitled to them. The Personal Information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information.

In addition, we restrict access to Personal Information to our employees who need to know this information in order to develop, operate and maintain the EnGrow Service. All ENSOURCE-DIGITAL WORLD LLP personnel who have access to this information are trained in the maintenance and security of such information.

However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the EnGrow Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

NOTIFICATION OF CHANGES

We may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified’ date at the top of this page. If there are material changes to this Privacy Policy or in how EnGrow will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.

GRIEVANCES

Lokesh Grover
Designation: Director
Address: 8, Yas Mall, Yas Island, Abu Dhabi, UAE.
Contact us: +971568430863, info@ensourcedigital.com
Monday - Friday(9:00 - 18:00)

If you have any other questions about these policy, please contact us at support@ensourcedigital.com or call us on the contact numbers given on the website.